If you are looking for Hotel Receptionist Jobs in Romania, this opportunity in Bucharest and Ilfov could be a good option for you. Novotel/Mercure is looking for a Hotel Receptionist to welcome guests, manage check-ins and check-outs, handle reservations, and provide support to hotel customers.
The position is available for both entry-level and mid-level candidates. The advertised salary is around 3,000–3,800 RON net per month, depending on experience and profile.
About the Company
Essendi is a leading hotel owner and operator working mainly in the economy and mid-scale hotel segments across Europe. The company focuses on combining hotel operations with active asset management to help its properties reach their full potential.
Essendi promotes a culture based on Care, Dare, and Empower, with a focus on creating positive experiences for guests and employees. The position also offers candidates the opportunity to develop their professional career within Accor Romania and Accor International.
Hotel Receptionist Job Responsibilities
As a Hotel Receptionist, you will be one of the first points of contact for hotel guests. Good communication, a friendly attitude, and professional behavior are therefore important for this role.
Your main responsibilities will include:
- Welcoming and receiving hotel guests
- Completing guest accommodation and check-in procedures
- Handing over room keys according to hotel security procedures
- Checking arrival lists and following special guest requirements
- Answering questions and requests from guests
- Handling guest requests both personally and by telephone
- Taking and managing hotel reservations
- Preparing invoices according to cashier policies when guests check out
- Promoting hotel services and facilities
- Maintaining a positive and helpful atmosphere among employees
- Working effectively as part of the hotel team
- Handling foreign currency exchange transactions according to hotel policies
The receptionist will also need to ensure that guests receive professional and friendly service throughout their stay.
Candidate Requirements
The ideal candidate should have a pleasant personality and be comfortable working in a busy hotel environment.
The main requirements include:
- Pleasant and professional appearance
- Ability to remain calm under pressure
- Willingness to work in shifts
- Flexibility to work night shifts when required
- Previous night-shift experience is an advantage
- Basic knowledge of Windows
- Knowledge of Microsoft Office
- Knowledge of the OPERA hotel management system is an advantage
- Good English language skills
- Ability to communicate in English in writing, reading, and speaking
- Good communication and customer service skills
- Ability to work as part of a team
Previous experience in hotel reception or hospitality can be useful, but the vacancy is also open to entry-level candidates.
Salary
The advertised salary for the Hotel Receptionist position is:
3,000 – 3,800 RON net per month. The final salary and benefits may depend on the candidate’s experience, skills, and professional profile. Candidates should confirm the exact salary, shift schedule, contract details, and other employment conditions during the recruitment process.
Benefits and Career Development
The company offers an attractive employment package depending on the candidate’s experience and profile.
Some of the benefits and opportunities include:
- Competitive salary
- Professional training during employment
- Career development opportunities
- Opportunity to grow within Accor Romania
- International career opportunities within Accor International
- Experience in an international hotel environment
- Opportunity to develop hospitality and customer service skills
The training provided during employment can be particularly useful for candidates who want to build a long-term career in the hotel and tourism industry.Working Hours
This is a full-time position and involves working in shifts.
Candidates should be comfortable working different shifts depending on the hotel’s operational requirements. Experience working night shifts is considered an advantage. Because hotels operate throughout the day and night, flexibility is an important part of the job.
Who Can Apply?
This position may be suitable for both experienced hotel professionals and people starting their career in hospitality.
You could be a good fit if you:
- Enjoy meeting and helping people
- Have good communication skills
- Speak English confidently
- Can remain professional in stressful situations
- Are comfortable working shifts
- Enjoy customer service
- Can work effectively with a team
- Want to build a career in the hotel industry
Candidates with knowledge of OPERA hotel software may have an additional advantage.
How to Apply
Interested candidates should apply through the recruitment platform where the Hotel Receptionist vacancy is listed.
When preparing your CV, highlight your experience in hospitality, customer service, reception, tourism, or other guest-facing positions.
If you have experience with OPERA, Microsoft Office, foreign exchange transactions, reservations, or night shifts, make sure to mention it in your application.
Candidates should also clearly mention their English language skills.
Final Words
The Hotel Receptionist Job at Novotel/Mercure in Bucharest is a good opportunity for candidates who want to work in the tourism and hospitality sector.
With a salary of approximately 3,000–3,800 RON net per month, professional training, and opportunities for career development, the position can be suitable for both entry-level and experienced candidates.
The job requires good English, customer service skills, flexibility for shift work, and a professional attitude. Previous experience with hotel systems such as OPERA and night-shift work can be an advantage.
If you enjoy working with people and want to develop your career in an international hotel environment, this Bucharest opportunity may be worth considering.
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