Front Desk Specialist – Reception Academy

The Ideal Candidate

The ideal candidate is empathetic and patient, has a proactive attitude and is solution-oriented. Communicates effectively with the team and together they manage to be better every day than yesterday.

Are you just starting out and do you consider yourself an empathetic and communicative person? Come join us and kick-start your career with our development program – Reception Academy .

 What does this program entail? Your career at Regina Maria will begin with a 4-week period of learning and professional development, during which you will participate in a series of interactive workshops, and at the end you will be part of our team as a Front Desk Patient Specialist.

Here’s why it would be great to start your career by participating in this 4-week program:

• You benefit from a paid professional development program;
• Participate in a series of workshops through which you will acquire new skills in an interactive way;
• You develop your communication, positive influence and emotion management skills;
• You will meet your future colleagues and have the chance to exchange good practices with them;
• Once you become our colleague, you will have a well-established career plan.

What the four weeks of this program look like:

• You start your program at 09:00 and end it at 17:30;
• In the first 3 weeks you participate in interactive workshops with our specialists, and in the last week you put the acquired skills into practice;
• Upon completion of the program, you will be prepared to start your career at Regina Maria.

How do you know if this program is for you?

• You are empathetic and patient;
• You show concern for people and their needs;
• You have a proactive attitude;
• Communicate and collaborate effectively in a team;
• Do you want to learn something new every day?
• You want to be, every day, better than yesterday.

It is necessary to…

• You have a high school diploma.

What comes next after the 4-week training program?… You will play a role in the receptions at our locations and will:

• Greets patients and visitors with a warm attitude;
• Guide patients to medical offices;
• Take phone calls and direct them according to the interlocutor’s request;
• Kindly provide the requested information;
• Collect the value of medical services.

Please note that only eligible candidates / who meet the eligibility criteria will be contacted.

Success stories always have people behind them who are passionate about building, and with us are the best. In a dynamic and constantly changing world, if your values ​​include continuous learning, care, integrity and the ability to work for a common goal, then here you will find the inspiration to build with us a high-performance and humane medical system, with an impact on people’s lives.