Credit controller with French-Remote Romania

Inviting applications for the role of Credit controller with German-Remote Romania

!Please note that the work schedule will be based on Portugal time zone

Responsibilities

• Enter data accurately and efficiently, ensuring quality checks on cash receipts, support data cleansing and mass change processing projects.
• Handle premium collections, check deposits, direct debits, commission payments, discounts, and overpayments.
• Reconcile client and broker account differences, disburse cash, recover overdue debts, and manage brokers and partners based on contract nature or intermediaries.
• Deliver exceptional service standards and key performance indicators (KPIs).
• Liaise with internal and external parties to resolve queries within deadlines.
• Distribute monthly statements of overdue accounts to clients and resolve questions promptly.
• Input regulations into the computer system, manage unpaid items, oversee procedures, and clear outstanding financial movements.
• Analyze aging reports and allocated portfolios.
• Maintain and develop technical knowledge and expertise, contributing to best practices and procedural support.
• Provide support, mentoring, and guidance as needed.
• Participate in continuous improvement initiatives.

Qualifications we seek in you!

Minimum Qualifications

• Graduate or possess a professional qualification in a finance-related discipline.
• Minimum years of experience in credit control.
• Proficient in written and spoken English; Portuguese is advantageous.
• Strong mathematical and analytical skills for complex data analysis and effective decision-making in business or technical issues.
• Positive attitude, results-driven, with energy and determination to succeed in a fast-paced environment where response pace and quality are critical.

Preferred Qualifications 

• Strong writing and editing skills with attention to detail; ability to produce high-quality work under pressure and prioritize workload to meet tight deadlines.
• Patient and respectful towards clients while being professionally firm in debt recovery.
• Proficient in Excel and Outlook.
• English & German C1