What will you do:
- Provides level 1 IT support to all the users, according to plant needs.
- Administers and provides maintenance for IT equipment and for the WAN/LAN networks.
- Ensures the IT systems are correctly backed up.
- Perform analysis of relevant issues and identify opportunities for cost reductions.
- Ensure BOS compliance
- Provides the necessary information to other departments for the improvement of the final product/quality of services;
- Analyzes and reports on daily / weekly / monthly / annually basis the specific performance indicators; develops action plans for out-of-target indicators as per the company requirements;
- Controls and optimizes the efficiency and effectiveness of resources at its disposal;
- Promotes and implements measures for continuous improvement and cost reduction;
- Responsible for the 1st line support for the facility in the event of an outage in the mainline systems (Good English command skills, able to follow directions in a foreign language);
- Administer local IT infrastructure which includes the installation of all localized licensed software and hardware upgrades
- Administer IT standards, policies, procedures and guidelines, follow all procedures in place.
- Interacting with users, clients from different branches;
- 3 shifts availability in the plant (not remote) – Ford Platform
What will you need:
- IT degree;
- Minimum 1 year of previous experience on a similar job;
- Fluency in English (conversational and writing);
- Minimal knowledge of the principles, architectures and technologies used in computer networks (LAN, WAN);
- Understanding and adopting the SPOC principle – single point of contact
- Experience in monitoring large scale systems and networks;
- Experience in managing incident tickets, probes and requests in a ticketing system;
- Advanced knowledge of hardware and software architectures;
- To have strong customer focus and multicultural experience;
- Leading to continuous improvement of our top services and products, a good problem-solving methodology, driven to achieve results.
- Experience in the automotive industry is a plus.
- Residency in Craiova or surrounding residential area
What’s in it for you:
- 13th salary
- Meal tickets
- Work schedule with lunch break included
- Private medical services subscription
- Bookster
- Additional vacation days depending on seniority in the company
- Professional development opportunities
- Transport insured or settled within the limits of the amounts available through CBA
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