Hotel Sales Representative

Qualifications

• Ideally have min 2+ years previous experience in a similar sales role
• Sales and negotiation skills, with experience in client acquisition and account management
• Knowledge of hospitality industry trends and experience in hotel sales or a related field
• Strong communication and interpersonal skills, with the ability to establish and maintain client relationships
• Strategic thinking and problem-solving abilities to develop actionable sales plans
• Proficiency in CRM systems and Microsoft Office Suite
• Ability to work independently and meet sales targets while collaborating with cross-functional teams
• High levels of organization, time management, and attention to detail
• Bachelor’s degree in Hospitality, Business, Marketing, or a related field is preferred

Job Description

Role Description

This is a full-time, on-site role for a Hotel Sales Representative located in the Bucharest Metropolitan Area. The role involves identifying new business opportunities, building and maintaining relationships with clients, and developing strategies to increase room sales. Responsibilities include managing accounts, negotiating contracts, meeting sales targets, and working collaboratively with the marketing team to develop promotional initiatives.

The Hotel Sales Representative will provide exceptional client service, attend industry events, and maintain a strong understanding of market trends to drive revenue growth for the property.

Duties and Responsibilities

Proactive follow-up of all sales enquiries within 24 hours.
Chase provisional bookings, lapsed enquiries, and past clients.
Conduct site inspections and client meetings.
Build and maintain a detailed pipeline and conversion tracker.
Research and target new local businesses.
Track and analyse turned-away business.
Attend networking events and build corporate relationships.
Liaise with event organisers and corporate agents.

Leisure

• Research and engage tour operators, OTAs, and travel agents.
• Build relationships with local attractions and tourism partners.
• Manage influencers and media contacts to promote hotel in local, national and online publications.
• Convert phone, email, and online leisure enquiries efficiently.

Sales Activity

• Make weekly proactive sales calls and in-person visits.
• Maintain CRM with accurate notes and follow-up actions.
• Prepare weekly sales activity reports.
• Represent the hotel at trade events, local events, showcases and conferences.

Sales activities including but not limited to:

• Sales Trips & Appointments
• Telesales
• Site Inspections
• Corporate Hospitality
• Familiarisation Trips
• Tradeshow attendance
• Local events
• Meet in house corporate clients

Company Description

ZEUS Hotels & Resorts is a leading hospitality group specializing in creating exceptional experiences across urban and resort destinations in Europe. With deep expertise in managing diverse hospitality assets, ZEUS focuses on blending guest satisfaction, operational excellence, and sustainable growth.

The group is committed to fostering authentic connections by designing hotels rooted in local culture and driven by performance. Dedicated to innovation and hospitality, ZEUS transforms spaces into thriving destinations that cater to the modern traveler’s desires. At ZEUS, we embrace the spirit of “Welcome the Wonder. Free to be.”