We are looking for a motivated and customer-oriented Customer Support Specialist with Dutch to join our team. In this role, you will be responsible for assisting customers, resolving their inquiries, and ensuring a high level of customer satisfaction through professional and effective communication.
Our ideal candidate:
- at least 1 year of experience in a customer support team;
- English proficiency at B1+ level or higher;
- fluent and confident command of the Dutch language;
- strong self-organization, discipline, punctuality, and responsibility;
- result-oriented mindset with the ability to identify and solve problems.
Job description:
- providing assistance to platform customers through written and voice communication;
- consulting customers regarding orders, deliveries, returns, and platform services;
- processing customer inquiries and resolving their issues;
- maintaining reports and working documentation.
We offer:
- competitive salary;
- professional training;
- meal vouchers;
- the possibility to work remotely;
- flexible schedule with morning and evening shifts;
- opportunities for professional growth in an international company and building a successful career.
