If you are looking for Hospitality Jobs in Bucharest and enjoy working in a fast-moving event environment, this Hospitality Officer opportunity at PGL Esports could be an interesting career option.
The role is focused on managing the hospitality and travel arrangements for esports events. You will work with players, talent, staff, and guests, making sure their flights, hotels, transportation, catering, and other arrangements are properly organized.
This position can be a great fit for someone who is highly organized, enjoys solving problems, communicates well in English, and is comfortable working flexible hours during international esports events.
About PGL Esports
PGL Esports is an esports event organization involved in producing and managing competitive gaming events. Its events bring together professional players, esports talent, staff, guests, and fans from different countries.
For an esports event to run smoothly, hospitality and travel arrangements are extremely important. The Hospitality Officer plays a key role in making sure participants have the right flights, accommodation, transportation, catering, and event information.
About the Hospitality Officer Role
The Hospitality Officer will become part of the existing hospitality team and will be responsible for organizing the practical side of travel and accommodation for esports events.
This is a hands-on coordination role. You may communicate with airlines, hotels, transportation providers, event venues, catering companies, players, talent, staff, and guests.
The ideal candidate should be comfortable handling multiple tasks at the same time and solving unexpected problems quickly.
Main Responsibilities
As a Hospitality Officer, your responsibilities will include:
- Suggesting suitable travel itineraries
- Booking flights for players, talent, staff, and guests
- Creating flight manifests
- Sharing final itineraries with relevant people and teams
- Collecting player, talent, and staff information
- Gathering documents required for hospitality arrangements
- Searching for suitable hotels for different events
- Comparing hotels according to event requirements
- Negotiating hotel contracts
- Booking accommodation for players, staff, talent, and guests
- Preparing rooming lists
- Creating travel manifests
- Preparing player guides and talent guides
- Creating guest lists and other event documents
- Scouting event venues based on location, capacity, dates, and size
- Arranging local transportation
- Coordinating airport transfers
- Organizing catering services
- Considering dietary restrictions and event budgets
- Finding and booking suitable after-party locations
- Providing immediate assistance when required
- Supporting the hospitality team with other assigned duties
Qualifications and Requirements
Candidates should be organized, flexible, and comfortable working in a busy event environment.
The main qualifications include:
- Excellent written and spoken English
- Strong verbal communication skills
- Strong interpersonal skills
- Excellent planning and organization abilities
- Good coordination skills
- Strong attention to detail
- Good problem-solving ability
- Positive and resourceful attitude
- Ability to work effectively within a team
- Ability to manage several tasks at the same time
- Good time-management skills
- Ability to communicate with different types of people professionally
- Strong computer skills
Technical Skills
The Hospitality Officer should be highly comfortable using common office and productivity tools.
Good knowledge of the following is required:
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Google Drive
- Google Docs
- Google Sheets
- Google Forms
Because the role involves travel manifests, rooming lists, guest information, itineraries, and other event documents, accuracy when working with spreadsheets and documents is very important.
Travel and Working Hours
This position requires a high level of flexibility.
The successful candidate should be willing to travel internationally for esports events when required.
Working hours may also vary depending on the event schedule. This can include:
- Evening work
- Night shifts
- Weekend work
- Long event days
- Different working schedules during international events
Candidates should therefore be comfortable working outside traditional office hours when an event requires additional support.
Who Is This Job Suitable For?
This position could be a good fit for someone who enjoys event organization, travel, hospitality, and working with people.
You may be suitable if you:
- Enjoy organizing travel and accommodation
- Are comfortable communicating with international guests
- Like solving problems quickly
- Can stay calm under pressure
- Pay attention to small details
- Enjoy working in a team
- Can manage several responsibilities at once
- Are comfortable with flexible working hours
- Are willing to travel internationally
- Have an interest in video games and esports
A genuine passion for video games and esports is considered a plus, although it is not listed as a mandatory requirement.
Important Skills for the Role
Hospitality work at esports events can involve unexpected changes. Flights can be delayed, guests may need last-minute assistance, or accommodation and transportation plans may change.
For this reason, the company is looking for someone who is resourceful and solution-oriented. You should be able to react quickly, communicate clearly, and find practical solutions while maintaining a professional and friendly attitude.
Career Opportunity
Working in esports hospitality can provide valuable experience in several areas, including:
- International event management
- Travel coordination
- Hotel management and booking
- Guest relations
- Event logistics
- Transportation coordination
- Catering management
- International communication
- Esports operations
The role can therefore be useful for candidates interested in building a career in esports, events, hospitality, travel coordination, or international event operations.
How to Apply
Interested candidates should apply through the recruitment platform where the PGL Esports Hospitality Officer vacancy is listed.
When preparing your CV, highlight your experience in:
- Hospitality
- Event management
- Travel coordination
- Customer service
- Administration
- International events
- Hotel bookings
- Transportation coordination
- Microsoft Office
- Google Workspace
Also mention any experience working with international clients, guests, players, teams, or event participants. If you have an interest in esports or competitive gaming, it is also worth mentioning this in your application.
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