VIP Lounge Attendant

Ideal Candidate

Our most successful Lounge attendant is someone who has:

* Very good conversational skills in English, a second foreign language is an advantage;
* Passion for hospitality;
* Very good computer skills; knowledge of a hotel management system is an advantage (Opera);
* Customer orientation, ability to solve problems and make decisions;
* Warm, friendly personality;
* Excellent communication skills;
* Team spirit.

Job Description

Are you passionate about hospitality and do you really like to make others feel at home? Working with us, you will get to relate and meet people from all over the world while building your career. Join us and you will have the opportunity to develop by learning from the best professionals in the field of hospitality. Regardless of the path you follow, we will make sure you feel at home:

Would you like a place that offers you…

* Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
* Unlimited career opportunities ( both internationally and locally);
* Meal vouchers;
* Medical benefits package;
* 5€ breakfast when staying in any of our European hotels;
* Discounts on food and beverages in all our restaurants and bars;
* Discounts for friends and family;
* Wellness and mental health programs;
* 21 Holiday Days (increases with length of service);
* World class training and development;
* Amazing associates’ parties;
* Bonuses when you recommend your friends to our jobs
* …and much more

As a Lounge attendant, you will:

* Provide services to guests in the lounge from reception and concierge to food and beverage available in the serving times;
* Ensure the lounge is properly maintained, cleaned and prepared to welcome guests at all times;
* Work with professional attitude and meeting hotel standards;
* Responds to the requests of all guests in the Lounge;
* Stocks and sets up all the self-service areas, sets and clears tables, assists with food service set-up.
* Provide guests with instructions and information about the hotel and local areas of interest.
* Be proactive, always offering services beyond expectations;
* Make sure that the guests’ requests are solved and that they are satisfied with the services received;
* Respect JW Marriott standards in interacting with guests and maintain the confidentiality of information;
* Anticipate the needs of guests, pay attention to the verbal and non-verbal cues offered by them, actively seek any opportunity to create a memorable experience;

Company Description

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.